In the past there was only one set of goals allowed for a client. Now with outcomes you can add more than one set of goals called "Goal Sets". In addition, you can use the privacy settings to make a specific set of goals or "Goal Set" visible to just your agent or group.
Custom Goals & Steps
Previously all goals within Outcomes had to be defined by the network administrator. You can now add in your own custom goals as well as create sub-tasks or "Steps".
Rather than defining a follow-up for the entire Outcomes process for a client, you can now define due dates for individual goals and steps.
Once a due date has been defined for a goal or step, you can choose yourself or another agent in your network to receive an email notification 5 days before it's due and an additional email notification if the step or goal was not completed on the due date.
You now have the ability to upload file attachments to goal sets. For example, if your client received a certificate for completing a class, you can attach a digital copy on the goal set.
On every goal set, you now have the option to create a printer-friendly worksheet that can be given to your clients. The worksheet includes goals, steps, due dates and all statuses.