In San Diego, people began lining up as early as 2:00 a.m. to receive a box of food and the line stretched around the block. Today, people are waiting 30 minutes or less and being served with more dignity than ever before. Hear how two San Diego food banks collaborated and built the capacity of their food distribution partners and volunteers. Learn about communicating with partners for maximum network participation as well as developing a systematic implementation plan for shared case management. You will also learn how these groups collect demographics that inform program and fund development and how using ID cards, scanning and mobile technology gives these groups efficiency and dignity.