Your data is safe and secure with our HIPAA-compliant solution. Here's how:

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ISO 27001, FISMA, PCI Compliance

In English, we host your data in one of the most highly sophisticated data centers in the world. Even the federal government gives it two thumbs up (FISMA). Our hosting services are provided by Amazon Web Services. For a complete overview of their security standards, visit http://aws.amazon.com/security

256-bit SSL Security Certificates

Whenever information is entered or viewed in CharityTracker it is encrypted during communications with the server. This ensures there is no eavesdropping with your connection. This same type of security is used by banks, credit cards companies and the federal government.

Every agency must be approved

Before an agency is granted access, the Network Administrator must approve their use of CharityTracker. This security practice adds a human layer of approval between the signup process and accessing CharityTracker. In addition, before any agent can use CharityTracker, they must electronically sign their agreement to the Terms of Service.

Unique login information

Every agent who accesses CharityTracker has a unique username and password. Sharing login information is strictly prohibited as defined in our Terms of Service. In addition, we do not allow an agent’s browser to store their password.

Daily backups of your data

Every CharityTracker network is backed up daily to multiple (redundant) servers in multiple locations of the United States. You never have to worry about us losing your data and you can request an export of your data anytime. You own it.

Secure Software Development

Software products are designed, implemented and tested in accordance with industry best practices for secure software development. Our company's posture is always towards enhancing reliability and security, to not only meet regulatory requirements but to be cutting edge. We are constantly increasing confidentiality, integrity and availability of our systems and the data they hold.

The most affordable & approachable case management CRM

Start effectively tracking, measuring, and reporting your efforts in minutes. Gain the visibility you deserve and keep an eye on your organization to help your clients from anywhere.

The Salvation ArmyAustin Disaster Relief NetworkRaise Up FamiliesBoys & Girls Clubs of Americatrident-united-way

The software is so user-friendly that I have cut my paperwork time in half, at least! The networking with other agencies has definitely enabled us to ensure we do not duplicate services and helped increase capacity. The reporting feature is customizable and extremely professional looking. I do not have to create my own for board meetings, etc.”

Nathaniel R. Office Clerk & First Call for Help Representative

Join a community of over 20,000 users globally.


The Salvation ArmyAustin Disaster Relief NetworkRaise Up FamiliesBoys & Girls Clubs of Americatrident-united-way

The software is so user-friendly that I have cut my paperwork time in half, at least! The networking with other agencies has definitely enabled us to ensure we do not duplicate services and helped increase capacity. The reporting feature is customizable and extremely professional looking. I do not have to create my own for board meetings, etc.”

Nathaniel R. Office Clerk & First Call for Help Representative