These days, people's opinions are everywhere. Likes and ratings are communicated by thumbs down, thumbs up, a heart, a hand clap, a tear, a laugh, and stars. What others think matters to us now more than ever. Ratings and reviews are beneficial when considering a purchase.
In the human services world, extra cash isn’t usually sitting around to toss at new tools when you believe the old way works well enough. You often choose to do your best with what you have. Or, if you are looking to find a tool that is better than what you have, you aren’t going to change to just anything. You want to know if the process of change is worth the effort. This particularly holds true when considering the processes of moving data from one case management (CRM) option to another.
There are pathways for users to score the value, use, and effectiveness of the tools they are using. Reviews like this can help us make decisions about our investment. We want to be sure the return is worth it. Others can help us make that decision based on their shared experience.
We are thrilled to announce that CharityTracker has been recognized with multiple “Best of” badges this year! These badges were awarded through Gartner Digital Market brands Capterra and GetApp, leading software recommendation search engines.
This “Best of” badges program is an independent assessment that evaluates user reviews to help buyers identify the highest-rated software companies in specific categories that offer the most popular solutions.
Here is some of what our customers have to say about their experience with us:
Human Services and Social Work Case Management
“Very easy platform for creating, recording, and tracking vital information for clientele. I use this platform to create profiles for new incoming residential clientele. It was very streamlined and easy to use. Editing and adding new information with ease.”
by Ericka F. [Capterra]
Human Services and Food Service Management
“CharityTracker helps us manage services and beneficiaries with ease, improving our transparency and streamlining our charity operations. It's a valuable tool.”
by Panashe B. [GetApp]
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CharityTracker also carries a strong overall rating of 4.5/5 and 1000+ reviews on Gartner Digital Markets. If you are new to CharityTracker, we invite you to learn more about its features.
Looking Ahead
While 2024 has been a remarkable year, we're not stopping here. As we look forward to 2025, we remain committed to evolving and enhancing our software solutions to serve our customers better. We’re excited about the opportunities and developments ahead and can't wait to continue growing alongside our clients.
What’s true of CharityTracker and the team that made it, maintains it, and continues to develop its features is that they all have the community good in view and at heart. We are committed to impacting real lives, not just tracking data. Not only do we build software, but our team works to cultivate collaborative networks in communities for restorative problem-solving.
It is important to consider not only the quality of a company's products but also why that company does what it does. Intentions impact the products delivered and the results desired from their use.
Here's a final word on the matter from Isaac Simon, the CEO of Simon Solutions, the maker of CharityTracker:
As we prepare for a new year, it's endlessly exciting to see how the CharityTracker ecosystem has flourished in 2024. We're humbled to work with communities across the United States and the World from new networks and feedback-driven functionality! Our mission is your mission - seeing people's lives positively transformed. We appreciate and feel honored for the opportunity to provide valuable tools to human service, social work, social service, ministries, and caring organizations. Your hard work does not go unnoticed, and we are forever grateful for everything you do for your community. From our hearts to yours, we hope you have a wonderful holiday and look forward to making 2025 another memorable year of listening, learning, and growing.
Sincerely,
Isaac Simon / CEO
About Simon Solutions Inc
For the last 18 years, SSI has created custom software for organizations in the Human Services sector. We began serving in response to Hurricane Katrina in 2006, as our local community faced challenges in Florence, Alabama (Headquarters) from evacuees after the storm.
Now, our software is deployed in over 3,000 cities with over 30,000 active users - managing 23M+ client records and logging $2.3B in assistance dollars tracked. With products like CharityTracker, Oasis Insight, and Community Resources Directory, we’ve established systems of excellence across multiple sectors, from crisis care, food insecurity, faith-based organizations, health care, and government. Clients love our emphasis on quality, scalable solutions, and our commitment to customer service.
Our team of 15+ staff members works closely with customers to ensure timely and affordable deployment and implement dynamic software capable of evolving with users' needs. We focus on building features and empowering our partners to focus on “transformation” with clients, not just tracking tragedy. We see challenges and believe that we can use innovative technology to provide solutions to overcome crises and disasters.
Learn more at: https://www.charitytracker.com/company.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites yearly to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brands, capture buyer demand, and grow their businesses.
For more information, visit https://www.gartner.com/en/digital-markets
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.