What is community health worker software?
Community health worker software is a digital platform for organizing client information, documenting services, coordinating referrals, tracking goals, and reporting outcomes. CharityTracker provides case management, assessments, remote intake, digital documentation, assistance tracking, and collaboration tools in one web-based system. It helps community health teams maintain a clearer view of each client’s needs and progress while coordinating with authorized partner organizations.
How can CharityTracker support community health workers?
CharityTracker helps community health workers record intake information, case notes, assistance, assessments, referrals, appointments, goals, and follow-up activity. Workers can access client records remotely, coordinate with participating agencies, and track changes over time. Centralized information supports individualized care while helping organizations identify service gaps and demonstrate outcomes through customizable reports.
Can clients complete intake remotely?
Yes. CharityTracker offers Kiosk/Remote Intake, allowing clients to complete their own intake and request assistance digitally from anywhere. Standard Case Intake remains available for staff-led workflows. Client IDs with barcode scanning integration can also support faster check-in and reduce repetitive data entry, helping organizations lower barriers to service access.
Can community health workers coordinate referrals with other agencies?
Yes. The CharityTracker Assistance Network allows authorized personnel at participating member agencies to share information about common clients. Organizations can improve referral accuracy, coordinate resources, and follow service utilization patterns across a network. Agencies must maintain appropriate Release of Information documentation and follow applicable data entry and confidentiality requirements.
Does the software track client outcomes?
CharityTracker supports goal-setting, follow-up dates, assessments, outcome measurement, and Changes Over Time Reports. Organizations can define measurement points for individual clients, monitor progress toward stability or program completion, and create reports for funders, boards, and leadership. The available outcome features depend on the selected subscription plan.
Is CharityTracker suitable for healthcare and social service organizations?
CharityTracker is designed for nonprofits, healthcare organizations, government agencies, faith-based ministries, and other social service providers. Its platform supports client records, assistance tracking, referrals, documentation, assessments, and reporting. The company states that the platform is HIPAA-compliant and supports data security and confidentiality requirements for organizations managing sensitive client information.
How much does community health worker software cost?
CharityTracker offers subscription tiers based on user needs. The Basic Plan is listed at $20 per month per user, the Plus Plan at $40 per month per user, and the Pro Plan at $60 per month per user. Annual billing is available with a 10% discount compared with monthly rates, and free demos are available for all three plans.
Can I try CharityTracker before choosing a plan?
Yes. CharityTracker offers a free demo for the Basic, Plus, and Pro plans, along with a free Pro Trial through charitytracker.com/freetrial. A demonstration can help your team review workflows such as intake, assessments, referrals, documentation, outcome tracking, and reporting before selecting the tools that fit your community health program.