What is social care network software?
Social care network software connects the people, records, referrals, and programs involved in supporting clients and communities. CharityTracker provides case management, digital intake, assistance tracking, shared client information, outcome measurement, and reporting in one web-based platform. Authorized organizations can coordinate services more effectively while maintaining individualized care and following applicable data security and confidentiality requirements.
Who can use CharityTracker social care network software?
CharityTracker is designed for community nonprofits, social work and human services organizations, healthcare organizations, government agencies, faith-based ministries, veteran-serving organizations, youth programs, clearing houses, community action partnerships, disaster relief organizations, and food banks through Oasis Insight. Organizations can use the platform for individual or household case management, referrals, assistance tracking, outcome measurement, and program reporting.
Can multiple agencies share information in CharityTracker?
Yes. The CharityTracker Assistance Network allows authorized personnel at participating member agencies to share information about common clients. This can improve intake procedures, referral accuracy, service coordination, and visibility into service utilization. Networks establish an administering agent, maintain appropriate Release of Information documentation, follow data-entry guidelines, and comply with applicable federal and state requirements.
Does CharityTracker support digital or remote intake?
Yes. CharityTracker offers standard Case Intake and Kiosk/Remote Intake. Staff can capture demographic and community information, manage assistance and documents, and support individualized care. With Kiosk/Remote Intake, clients can complete intake and request assistance digitally from anywhere. Client IDs and barcode scanning integration can also help reduce manual data entry and streamline check-in.
Can the platform track client outcomes and goals?
Yes. Organizations can create goals, follow-up dates, assessments, milestones, and tailored measurement points for each client or program. Changes Over Time Reports help teams review progress from initial intake through program completion or independence. Outcome information can also support funder and grant reporting, helping organizations demonstrate how services contribute to client and community impact.
What types of assistance can CharityTracker record?
CharityTracker can record financial and in-kind assistance, including rent, utilities, food, transportation, and clothing. Organizations can capture relevant details such as assistance provided, dates, funding sources, items, or value. When agencies participate in a shared network, authorized partners can review prior assistance and help prevent duplicate services or payouts.
How does CharityTracker help with funder reporting?
CharityTracker centralizes demographic information, service activity, assistance records, assessments, program utilization, goals, and outcomes. Organizations can use this information to create professional-grade funder and grant reports, review community service gaps, and explain how resources are being used. Reporting capabilities vary by plan and the data an organization chooses to collect.
How can an organization evaluate CharityTracker?
Organizations can request a free demonstration to review CharityTracker’s case management, digital intake, reporting, collaboration, and outcome-tracking capabilities. The platform offers Basic, Plus, and Pro plans, with features varying by plan. A free Pro Trial is also available through charitytracker.com/freetrial, and implementation specialists can help teams evaluate an appropriate setup.